Thank you for your interest in PilgrimWaters products. Our wholesale catalogs for textiles and trays are here:
You will need login credentials so please contact us via Email or call us at (857) 400-0962. Our minimum opening order is typically six items depending on the product. Drop us a note and we will be happy to answer questions and to provide you with more information.
If you are a retailer looking for our 2017 season designs please contact us directly and we will provide you access to our latest catalogs and line sheets. Alternatively, you can visit our booth at ICFF booth 1585 at the Javits NYC and at the NYNow at the Javits in August- if you are there please do come by and say "Hello!"
We accept all major credit cards. As of Jan 1st 2017 new wholesale orders, paid with a credit card, will have a 2% convenience fee added. Checks are acceptable, as are direct banking deposits. Please contact us for routing numbers and bank details.
Please allow 1 to 3 weeks for delivery. Turn around time may vary depending on availability and volume. Shipping confirmation will be sent via email and will be shipped via UPS Ground unless otherwise requested. Shipping costs are in addition to the item costs.INTERNATIONAL
International orders will be calculated based on weight and the requested shipping method. Taxes and custom fees may apply at the time of delivery. PilgrimWaters is not responsible for these charges or any carrier delays.
Requests for returns and exchanges must be submitted by phone, or email within one week of delivery. All other merchandise must be returned unopened and unused in it's original packaging. A refund will be issues once we have received the merchandise. Shipping costs are not refunded. No cancellations will be permitted without PilgrimWaters approval. A cancellation request will be examined on it's own merits and must be made in writing. We do not buy back wholesale orders.